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NEWS & INFO
[Important] Caution Regarding Unauthorized Retailers and Personal Imports
Dear Customers,
Currently, the only website where customers residing outside of Japan can purchase Bioprogramming devices with the global brand warranty is this official site.
We regret to inform you that we cannot handle inquiries or provide support for devices purchased from other e-commerce sites or retail stores within Japan.
Please be aware that we have received numerous reports of issues arising after purchases through unauthorized channels.
Devices Not Covered by the Global Warranty:
- Devices purchased from sources other than this official e-commerce site- Personal imports using overseas forwarding services
- Devices obtained through proxy purchasing
- Devices bought via personal transactions (e.g., Taobao, etc.)
- Devices purchased from official stores in Japan
- Devices shipped internationally via Amazon
Note: The official Amazon Bioprogramming store does not offer international shipping.
There have been several cases where customers have mistakenly purchased fraudulent or defective devices (used, damaged, or counterfeit) from webpages that appear to be official but are not certified websites.
Please note, our website adopts U.S. market prices as the global standard.
Regardless of global economic conditions, we fully cover shipping, customs duties, and other related fees.
Products purchased from our website undergo inspection and functionality checks before shipment. However, in the event of a product defect, we also provide after-sales support, including return arrangements.
We sincerely hope you enjoy Bioprogramming devices with confidence.
Bioprogramming Club Team