Terms of Use

1. Article 1 (Scope and Application of these Terms of Use)

   1. These terms of use (hereinafter referred to as the "Terms of Use") apply to Lumielina International, Inc. (hereinafter referred to as the “Company,” “we,” “us”, or “our”) and customers with respect to the use of services related to the "Bioprogramming Club" website operated by us (hereinafter referred to as the "Services").

   2. The Service is intended to provide customers with information about bioprogramming technology and products related thereto as well as sales and support of such products. These Terms of Use shall apply to everything you do, including browsing our website, operations as logging in and making purchases, and telephone and e-mail communicating via the website.

   3. Rules, regulations, etc. posted by us on the Service from time to time shall constitute a part of these Terms of Use. Unless otherwise specified, (1) rules, regulations, etc. for the Service and (2) these Terms of Use shall apply in that order.

2. Article 2 (Membership Registration)

   1. A “member" is an individual who has accepted all of the terms and conditions of these Terms of Use, has applied for membership registration in accordance with the procedures specified by us, and has been approved by us.

   2. The membership registration process must be completed by the person who wishes to become a member, in accordance with the procedures specified by us through membership registration page on the Service. Registration by a proxy is not permitted.

   3. We reserve the right to refuse registration or cancel a registration without prior notice if any of the following circumstances apply to a person who has applied for membership registration:

      1. if the person provided false information when registering as a member;
      2. if the person violated these Terms of Use in the past;
      3. if the person failed to make payment for past transactions with us without valid reason;
      4. if it is found that the person has been unable to receive our products etc. for a long period of time without valid reason, has refused to return or exchange them, or has otherwise defaulted on his or her obligations;
      5. in the event of any other violation of these Terms of Use.

   4. A minor may register as a member with the prior consent of an eligible legal representative (parent, guardian, etc.), but may not order our products.

3. Article 3 (ID and Password Management)

   1. IDs and passwords may only be used by members and may not be transferred or lent to third parties.

   2. Members shall be responsible for managing their IDs and passwords, including changing them periodically to prevent others from knowing them.

   3. Any expression of intent made to us using an ID or password shall be deemed to be an expression of intent by the member himself/herself, and we shall not be held liable for any damages incurred as a result thereof.

4. Article 4 (Change of Membership Information)

   1. Members shall promptly update their registration information if there are any changes in their membership information.

   2. 2. We shall not be liable for any damage caused by failure to update such changes. Even if such changes are registered, transactions that have already been processed prior to the update shall be processed based on the information provided prior to the update.

5. Article 5 (How to Order)

   1. Customers shall place orders by submitting their order details via our website (https://www.bioprogramming-club.com/, hereinafter referred to as “our website").

   2. Minors may not place orders for our products.

   3. We reserve the right to refuse orders from customers in the following cases. In such cases, we shall not be obliged to explain to the customer the reason for not accepting the order.

      1. if the manner in which the order is placed is not in accordance with the provisions of these Terms of Use;
      2. when we deem that it is unlikely that the customer will make payment for our products;
      3. when any act that causes or may cause trouble, disadvantage, or damage to other customers, third parties, are discovered or foreseen;
      4. if we are unable to sell the ordered product due to it being out of stock or other circumstances;
      5. if we are unable to deliver the ordered product due to an unknown delivery address, customer's refusal to receive them, customer's long-term absence, or other customer circumstances;
      6. when the customer requests delivery of our products to an address different from his/her own address and it is found that the recipient has not consented to the delivery of our products;
      7. when it is difficult to deliver our products due to a natural disaster or other force majeure;
      8. when we recognize that there is a possibility of violation of public policy or morals;
      9. other cases in which we deem it appropriate to refuse the order.

6. Article 6 (Formation of Sales Contract)

   The sales contract between the customer and us is established when we send an e-mail to the customer accepting the order.

7. Article 7 (Shipping Fees and Customs)

   Shipping fees, custom duties and taxes are included in the purchase price. In principle, there are no additional charges for delivery. If you receive a request for additional charges, please contact us at
   info-g@bioprogramming-club.com

8. Article 8 (Method and Time of Payment)

   1. Payment for our products shall be made by the following payment methods:

      Credit card: lump-sum payment only
      VISA/Master

   2. Customers may only use credit cards in their own name for payment by credit card.

   3. If a customer uses a payment method provided by a third party (e.g., credit card), the customer and the third party will be subject to the screening criteria (which may not be available at the discretion of the third party), terms and conditions of the third party, and we may take necessary measures, such as assignment of receivables etc. to enable the customer to use such payment method.

   4. Customers shall use payment methods provided by third parties under their own legitimate authority and control and at their own risk.

9. Article 9 (Delivery)

   1. We will deliver our products via DHL Express or SF Express.

   2. We will ship our products from Japan.

   3. We cannot accept orders for delivery to locations where the customer cannot be located, such as overseas forwarders, hotels where the customer is staying, offices where the customer is traveling on business, and public facilities.

   4. If no shipping date is indicated and the ordered product is in our stock, it will be shipped within 3 to 5 business days after payment is confirmed, except in the following cases (Closed on Saturdays, Sundays, and holidays):

      1. As specified on our product sales pages

   5. Estimated delivery dates for pre-order products are listed on each product page.

10. Article 10 (Returns)

    • 1．Returns Due to Circumstances of Customer .

      1. Customers may cancel their order only if they contact us before we start the delivery procedure (prior to the time when we bring our products to DHL Express or SF Express).
      2. We do not accept cancellations or returns due to customer convenience after our products have been shipped.

    • 2．In the event of incorrect shipment, or if the product is defective or damaged merchandise upon arrival.

      1. If a different product from your order is shipped due to an error in our responsibility, we will replace with a new one at our expense. Please contact us at the following e-mail address.
         info-g@bioprogramming-club.com　
      2. Customers shall assume all risks relating to shipping and shall be responsible for any detective or damaged products upon arrival due to accidents during shipping or customs inspections, and we shall not be liable for any such damage.

    • 3．Defects in the product itself, etc.

      If you find any defects in the bioprogramming product or its accessories that you purchased from us, please contact us at the following e-mail address. We will replace it for a non-defective item if the delivered item fails to work out of the box.
      info-g@bioprogramming-club.com

11. Article 11 (Transfer of Ownership)

    The ownership of the ordered product shall be transferred from us to the customer at the time we commence the delivery procedure of the product.

12. Article 12 (Terms and Conditions for Use of Our Products)

    1. Our products sold on our website are intended for personal use, and should not be used for any purpose other than personal use. If you wish to use our products for business use, etc., please contact us.

    2. Please read the instruction manuals, etc. attached to our products carefully and use them in accordance with the safety precautions, usage, etc. described therein.

    3. You agree that we may send you important information regarding the safe use of our products to the e-mail address you registered when you purchased the product on our website. If your registered information changes, please update it promptly.

    4. You agree not to resell our products sold on our website to third parties without our consent. If we determine that you are reselling or attempting to resell our products based on the frequency or quantity of your orders, or other factors such as your use of our website, we may cancel your order or suspend shipment of our products.

13. Article 13 (Burden of Equipment)

    1. Members shall be responsible for the preparation and maintenance of computers, smartphones, software and other devices, communication lines and other communication environment necessary for receiving the Service at their own expense and responsibility.

    2. Members shall take security measures to prevent computer viruses, unauthorized access, and information leaks at their own expense and responsibility, depending on the environment in which they use the Service.

    3. Even if we store messages and other information sent and received by members for a certain period of time for operational purposes, we are not obligated to store such information, and we may delete such information at any time.

14. Article 14 (Ownership of Rights)

    1. All ownership and intellectual property rights (including, but not limited to, patent rights, utility model rights, design rights, trademark rights, copyrights and neighboring rights, trade secrets, breeder's rights, rights based on the Act on Protection of Names of Specific Agricultural, Forestry and Fishery Products and Foodstuffs, Layout Design License, and trade names) related to our website, the Service, and our products belong to us or to those who have licensed them to us, and the granting of a license to use the Service based on the registration as set forth in these Terms of Use does not imply any transfer or licensing of intellectual property rights of us or those who has licensed them to us in connection with our website or the Service, unless expressly provided otherwise in these Terms of Use.

    2. Members shall not engage in any activity that may infringe upon the intellectual property rights of us or any other party that has granted a license to us for any reason (including, but not limited to, disassembly, reverse compilation, reverse engineering).

15. Article 15 (Handling of Member Information)

    Member information obtained by us in connection with the use of the Service shall be handled in accordance with the "Privacy Policy" separately established by us.

16. Article 16 (Prohibited Items)

    We prohibit members from committing any of the following acts when using the Service. If a member violates this prohibition and causes damage to us or a third party, the member shall be held responsible for compensating for all such damage.

    1. Ordering using another person's e-mail address, ID or name, or a false credit card number or expiration date;
    2. Registering information that contains false or misleading content;
    3. Reselling our products and services that we sell or provide, or purchasing them for other commercial transactions;
    4. Intrusion into our website or other systems of us by unauthorized means
    5. Reproducing, selling, publishing, distributing, publicly disclosing, or performing any similar acts through other customers or third parties with respect to the contents obtained through the Service;
    6. Any act that interferes with our business, damages our interests, reputation, etc., or any act that may cause such damage;
    7. Any act that violates or may violate public policy, or other laws or regulations;
    8. Transferring or offering as collateral to a third party without our consent any rights or obligations that accrue to the Member in relation to the Service;
    9. Collecting, storing, or saving personal information of other users;
    10. Aiding and abetting any of the above acts against a third party;
    11. Registering multiple memberships by the same customer (including multiple registrations from the same person’s computer, cell phone, or smartphone.) Except for those approved in advance by us.
    12. Returning our products excessively;
    13. Other acts that we deem inappropriate.

17. Article 17 (Withdrawal from Membership)

    If a member wishes to cancel his/her membership, the member must complete the cancellation procedure himself/herself. The membership will be cancelled upon completion of the prescribed withdrawal procedures.

18. Article 18 (Suspension of Use of the Service and Cancellation of Membership Registration)

    1. If a member falls under any of the following items, or if any other reason arises that makes the member unsuitable as a member, we may, without prior notice or demand, suspend the member's use of the service, terminate the member's registration, or take any other action that we deem appropriate.

       1. if it is found that the member has violated any of the terms and conditions of the Service provided by us in the past, and his/her membership registration has been cancelled or otherwise disciplined;
       2. if there is any false information in the application details at the time of membership registration or in the subsequent notifications;
       3. if the member uses or allows a third party to use an unauthorized login ID or password;
       4. if there is a delay or default in the performance of payment of the purchase price or other payment obligations;
       5. if we are unable to contact the member by telephone, e-mail, or other means;
       6. if there is any violation of these Terms of Use;
       7. Other cases in which we deem you to be inappropriate as a member.

    2. We shall not be liable for any loss or damage incurred by a member or a third party as a result of the member's inability to use the service as a result of our taking the measures described in the preceding paragraph.

    3. If a member commits any of the following acts, the member shall be liable for compensation for damages incurred by us as a result:

       1. using IDs, passwords, etc. in unauthorized manner;
       2. interfering with our business by accessing and falsifying information on our website, sending harmful computer programs to our website, or by any other means;
       3. infringing the intellectual property rights of our products handled by us;
       4. any other conduct that violates these Terms of Use.

19. Article 19 (Suspension of Shipment of Our Products, etc.)

    Even after an order has been confirmed, we may cancel the order, stop shipping the ordered products or provision of the service, or take any other actions we deem necessary without notifying the customer, if any of the following applies:

    1. if we determine that the customer has engaged in or are likely to engage in prohibited activities as determined by us;
    2. if the customer has violated or are objectively likely to violate the terms of use of our products as specified by us (see Article 12);
    3. if we deem that the customer does not intend to receive our products or other goods delivered by us;
    4. if there are delays in payment;
    5. if the customer’s data is lost due to a malfunction, trouble, communication line failure, etc., of the system providing the Service.
    6. in the event of an earthquake, typhoon, or other natural disaster, fire at our manufacturing plant, disruption of parts procurement at the time of manufacture of our products, transportation stoppage or delay, or other force majeure event.
    7. in any other cases in which we determine that it is reasonably difficult to continue transactions with you under these Terms of Use.

20. Article 20 (Change or Discontinuation of The Service)

    We may, at our discretion, change or discontinue all or part of the Service at any time without prior notice. In the event of discontinuation of the Service in its entirety, we shall notify customers of the handling of their completed orders in a manner prescribed by us.

21. Article 21 (Disclaimer)

    1. We do not guarantee the authenticity, accuracy, currency, usefulness, reliability, legality, or non-infringement of third-party rights of the content of information provided free of charge on our website.

    2. We shall not be liable for any damages caused by system interruption, delay, discontinuation, loss of data, or unauthorized access to data due to communication line or computer failure, or any other damages incurred by customers in connection with the services on our website.

    3. If there is an error in the purchase price of our products ordered due to our negligence, we reserve the right to unilaterally cancel the order without the customer’s consent or approval. We shall not be liable for any direct or indirect damages incurred by the customer in this case.

    4. We shall not be liable for termination of membership registration, suspension or prohibition of service use on our website in the event that a member violates any of the terms or regulations set forth by us, or in the event that a member falls under any of the prohibited items.

22. Article 22 (Our Scope of Responsibility)

    1. Except as set forth in these Terms of Use and in the specific terms and conditions of each of our products, we do not warrant, expressly or impliedly, that our products and Bioprogramming Club's system will be free from defects (including, but not limited to, defects in reliability, accuracy, completeness, validity, fitness for a particular purpose, security, safety, errors or bugs, or infringement of rights).

    2. Scope of our liability for damages in connection with the use of Bioprogramming Club.
       1. If our willful misconduct or gross negligence results in damage to the customer, we shall be liable for such damage in accordance with the relevant laws and regulations.
       2. With respect to damages incurred by the customer due to reasons attributable to us, we shall be liable only for ordinary and direct damages actually incurred by the customer (and, therefore, not including damages arising from special circumstances), except in the cases of our willful misconduct or gross negligence. However, to the extent permitted by law, such liability may be limited in accordance with these Terms of Use or the terms and conditions specific to each of our products.

23. Article 23 (Refunds, etc.)

    If we are required to refund a member in connection with the member's use of the Service, the refund will be made in accordance with the procedures prescribed by us, but no past-due interest, legal interest, or other interest will be charged.

24. Article 24 (Elimination of Antisocial Forces)

    As part of our compliance activities, we are committed to eliminating antisocial forces. If a customer is found to be a member of antisocial forces, we will cancel the order, stop shipping our products and providing the Service, or take any other action we deem necessary.

25. Article 25 (Modification of these Terms of Use, etc.)

    1. We may change the contents of the Service at any time.

    2. We may change these Terms of Use (including rules and regulations etc., regarding the Service provided on our website. The same shall apply hereinafter in this paragraph). In the event of modification of the Terms of Use, we shall announce the details of the modification and the effective date of the modification in a manner we prescribe by the effective date of the modification.

    3. By using the Service after the notified effective day, you will be deemed to have agreed to the changes in these Terms of Use.

26. Article 26 (Contact/Notification)

    Inquiries about the Service and other communications or notifications from customers to us, as well as notifications about changes to these Terms of Use and other communications or notifications from us to Members, shall be made in a manner determined by us.

27. Article 27 (Non-assignment etc.)

    1. You may not assign, transfer, grant a security interest in, or otherwise dispose of your legal position in any agreements with us for services we provide or your rights or obligations under these Terms of Use or application form, to any third party without our prior written consent.

    2. In the event that we transfer the business related to the Service to a third party (regardless of the form of the transfer, such as business transfer, company split, etc.), we may transfer our legal position in any agreements with you for services we provide, rights and obligations under these Terms of Use or application form, member information, and other information to the transferee of such transfer and customers shall be deemed to have agreed to such transfer in advance in this paragraph.

28. Article 28 (Entire Agreement)

    These Terms of Use constitute the entire agreement between you and us with respect to the matters contained herein, and supersede any prior agreements, representations and understandings, whether oral or written, between you and us with respect to the matters contained herein.

29. Article 29 (Severability)

    If any provision of these Terms of Use or part thereof is determined to be invalid or unenforceable under the Consumer Contract Act or other laws or regulations, the remaining provisions of these Terms of Use and the remaining portion of any provision that is determined to be invalid or unenforceable in part shall remain in full force and effect, and both parties shall endeavor to modify such invalid or unenforceable provision or portion to the extent necessary to make it legal and enforceable, and to ensure that the intent and legal and economic effect of such invalid or unenforceable provision or portion are equivalent thereto.

30. Article 30 (Governing Law, Court of Jurisdiction)

    These Terms of Use shall be governed by and construed in accordance with the laws of Japan, and the Tokyo District Court have exclusive jurisdiction in the first instance over any disputes arising in connection with the Service.

    This document is an English translation of the original Japanese version for reference purposes only. In the event of any discrepancy between the original Japanese version and this English translation, the original Japanese version shall prevail as the official authoritative version.

Privacy Policy

Lumielina International, Inc.

Lumielina International, Inc. (hereinafter referred to as the “Company,” “we,” “us,” or “our”) and its group companies in Japan (hereinafter collectively referred to as "our group　companies") have a social responsibility to handle personal information appropriately in the course of our business activities. In order to fulfill this responsibility, we have established a common privacy policy for all group companies as described below. If a company belonging to our group companies has established matters that differ from this Privacy Policy, and such matters conflict with or contradict this Privacy Policy, such matters shall take precedence over this Privacy Policy.

1. 1． Acquisition, Use and Providing of Personal Information

   We will acquire personal information handled in all of our businesses by legal and appropriate means and use it within the scope necessary to achieve the stipulated purpose of use. Except as otherwise required by law, we will obtain the prior consent of the person to whom the personal information belongs when using or providing the personal information beyond the scope reasonably deemed to be relevant to the purpose of use.

2. 2． Laws, Guidelines and Norms Regarding Personal Information

   We will handle personal data appropriately in accordance with the Act on the Protection of Personal Information and other laws and regulations, as well as the guidelines of the Personal Information Protection Commission and other guidelines.

3. 3． Security Management of Personal Information

   1. To ensure the accuracy and security of personal information, we take reasonable measures to prevent and correct unauthorized access to personal information, leakage, loss, damage, or falsification of personal information.

   2. In order to prevent and correct unauthorized access to personal information and leakage, loss, or damage of personal information, we have established various regulations and rules, and taken the following measures:

      1. Establishment of basic policies for the implementation of the measures prescribed by laws, regulations, and guidelines for the purpose of proper handling of personal information and personal data;
      2. Establishment of various regulations that define the handling of acquisition, use, storage, provision, deletion, disposal, etc., and the persons and roles responsible for the same;
      3. Establishment of organizational security control measures for personal information, such as appointing a responsible person, clarifying the employees who handle personal data and the scope of personal data to be handled, establishing a system for reporting to the responsible person if a fact or indication of a violation of law or regulations is detected, and periodic inspections regarding the status of handling;
      4. Establishment of personnel security management measures for personal information, such as stipulating matters concerning confidentiality of personal data in employment regulations and conducting periodic training on matters to be noted concerning the handling of personal data;
      5. Establishment of physical security control measures for personal information, such as access control for employees, restrictions on devices and equipment brought into the Company, and restrictions and controls on devices and equipment handling personal data, electronic media and documents taken out of the Company to prevent stealing or loss of such data;
      6. Establishment of technical security control measures for personal information, such as the introduction of systems to protect information systems handling personal data from unauthorized external access or unauthorized software.

4. 4．Voluntary Providing of Personal Information

   We ask our customers who use our services to provide us with personal information within the scope necessary to achieve the purpose of use stipulated in this Privacy Policy. With regard to all personal information we request, you may decide whether or not to voluntarily provide us with such information. However, if you do not provide us with such information, you may not be able to use all or part of our services provided by us.

5. 5．Purpose of Use of Personal Information Obtained by Us

   • 1． We may use the personal information we collect for the following purposes (and related purposes):

     1. To provide our services

        To provide information about login functions, our services (including new features, updates, and campaigns for the services you are using, and other services we offer), various products, and other incentives;

     2. To fulfill contracts and to respond to requests prior to the execution of a contract

        To fulfill contracts (including requests for quotations, payment, and shipment of products) with personal data of customers who have ordered through our services. Please note that we will not process personal data beyond what is necessary to fulfill the contract;

     3. To advertise, promote, and market

        To send or display advertisements such as direct mails, mail magazines, etc. to users based on their consent or within the scope and by the means permitted by law, and to display, introduce, or advertise the products or services of us or third parties on our website or in other advertising media managed by us;

     4. To improve our services and for research and development

        To compile and use statistical data relating to improving convenience, to improve existing services, and to conduct research and development related to new services;

     5. To respond appropriately to inquiries, etc.

        To properly respond to customer inquiries (including identification), complaints, claims, etc. related to product repairs, services, advertising, etc.;

     6. To prevent and respond to fraudulent activities, etc.

        To prevent, investigate, and identify fraud, cyber-attacks, and other activities that may be illegal or fraudulent, and to protect our or third parties' rights and interests;

     7. To contact you

        To contact you as necessary for maintenance, changes in terms of use, and other important notices;

     8. To respond to requests for disclosure etc. of personal information

        To allow you to view, change, or delete your own registration information, or view the status of your use of services.

   • 2．Change of Purpose of Use

     1. We may change the purpose of use of personal information only to the extent that it is reasonably deemed to be relevant to the previous purpose of use.　
     2. When we change the purpose of use of personal information, we shall notify users of the new purpose of use in the manner prescribed by us or publicly announce it on our website.　

6. 6．Joint Use of Personal Information

   In order to provide comprehensive services that take advantage of the expertise of our group companies, we may jointly use personal information as follows:

   1. Details of Personal Information

      Matters related to the attributes of customers (registrants), business partners, etc., such as address, name, telephone number, e-mail address, etc.

   2. Extent of Joint Users

      Lumielina, Inc.

      Lumielina Zero, Inc.

   3. Joint Users' Purpose of Use

      The information will be used jointly within the scope of "6. Purposes of Use of Personal Information Obtained by Us" above.

   4. Name and Address of the Person Responsible for Managing the Personal Information, and Name of Representative

      Ginza Yamato Building, 7-9-17 Ginza, Chuo-ku, Tokyo

      Lumielina, Inc.

      　　　　　　　　　　　　　　

      President and Representative Director Mitsuo Chiba

   5. Contact for Inquiries Regarding Joint Use

      Lumielina International, Inc.

      E-mail: info-g@bioprogramming-club.com

7. 7．Entrustment of Personal Information to Outside Parties

   We may contract all or part of the handling of acquired personal information to third parties (e.g., product delivery companies, credit card companies that you have selected when paying for products, etc.) within the scope necessary to achieve the purpose of use. In such cases, we will enter into a contract or otherwise manage the information in a necessary and appropriate manner with the entrusted parties.

8. 8．Providing Personal Information to Third Parties

   When providing personal information to a third party (as defined in Article 23 of the Act on the Protection of Personal Information), we will, in principle, obtain the prior consent from the person to whom the personal information belongs, except in the following cases:

   Please note that some of our services may involve providing customer information to third parties due to the nature of the service. In such services, there is a provision within the terms of use stipulated by each service that the customer agrees to provide his/her personal information to the third party, so please check the terms of use stipulated by each service carefully before registering as a member. By registering as a member, you are deemed to have agreed to the terms of use of the relevant service, and to have consented to us providing your personal information to third parties for the purposes of use as stipulated.

   1. cases based on laws and regulations;
   2. cases where it is necessary to detect or prevent unauthorized use and in which it is difficult to obtain the consent of the person to whom the personal information belongs;
   3. cases where there is a need to protect the life, well-being, or property of an individual, and it is difficult to obtain the consent of the person to whom the personal information belongs;
   4. cases where there is a special need to improve public well-being or promote healthy child development, and it is difficult to obtain the consent of the person to whom the personal information belongs;
   5. cases where there is a need to cooperate with a national governmental organization, local government, or person entrusted thereby with performing the functions prescribed by laws and regulations, and obtaining the consent of the person to whom the personal information belongs is likely to interfere with the performance of those functions;
   6. cases where the provision of personal data to a third party will be discontinued at the request of the person to whom the personal information belongs, and in which the following matters are notified or announced in advance and we notified the Personal Information Protection Commission; provided, however, that this does not apply to cases in which personal data which is to be provided to a third party is sensitive personal information, has been acquired in violation of the provisions of Article 20, paragraph (1) of the Act on the Protection of Personal Information, or has been provided by another business handing personal information pursuant to the provisions of the main clause of this paragraph:
      1. the fact that providing the personal data to a third party is included in the purpose of use;
      2. the details of the personal data we will provide to the third party;
      3. the means or manner in which we will provide the personal data to the third party;
      4. the fact that we will cease to provide the personal information to a third party at the request of the person to whom the personal information belongs;
      5. the means of receiving the request of the person to whom the personal information belongs.

9. 9．Handling of Action History Using Cookie Information

   1. Cookie Information

      Our website may use "cookies" for some of our services to obtain action history information such as pages viewed and time of use by customers who have accessed our website. However, this information is only used for the purpose of providing better services, such as statistical processing of access information, and does not violate the privacy of our customers or the environment in which they use our website. Under no circumstances will the information be disclosed in a manner that allows individual identification of the person accessing the site.

      *Cookie is a technology that allows a web server to identify your computer.

   2. About Access Analysis

      We may use Google Analytics4 to analyze website usage.

      Google Analytics uses cookie information to collect information about customers. For an explanation of the terms and conditions of Google Analytics4, please see the policies and terms of use of Google Analytics4 (https://policies.google.com/).

   3. Effective Advertising Displays

      In order to deliver appropriate advertisements to our customers, we use the services of partner companies etc. to customize the content of advertisements for each customer based on the customer's browsing history. Cookie information used by our service is used only for the purpose of delivering advertisements, and is not used for any other purposes or for the collection of personal information. If you wish to disable cookies, you may disable it on your own. Please note that if you refuse to receive our service information by disabling cookies, you may not be able to use some of our services.

10. 10．Entrusting the Handling of Personal Information in Foreign Countries

    We handle highly private personal information such as customer names, addresses, birth dates, member IDs, passwords, credit card information, and payment information appropriately in accordance with Japanese laws and various internal regulations, and we do not contract such information to any foreign countries.

11. 11．Disclosure of Personal Information

    1. When we are requested by a customer to disclose his/her personal information by providing an electromagnetic record or by delivering written document, we will disclose such information to the customer in the manner requested by the customer without delay (or in writing if disclosure in such manner would require significant cost or be otherwise difficult), provided that we can confirm that the request is made by the customer himself/herself. However, if the disclosure would result in any of the following cases, all or part of the personal information may not be disclosed, and if we decide not to disclose the personal information or if the personal information does not exist, we will notify you without delay.
       1. if disclosure is likely to harm the life, well-being, property, or other rights or interests of the person to whom the personal information belongs or a third party;
       2. if disclosure is likely to seriously interfere with the proper implementation of our business;
       3. if disclosure would violate any other law or regulation.
    2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose non-personal information such as history information and characteristic information.
    3. This Article shall also apply mutatis mutandis to requests for disclosure of records of provision of personal information to a third party in accordance with Article 8.

12. 12．Correction and Deletion of Personal Information

    1. If your personal information in our possession is incorrect, you may request that we correct, add, or delete it by confirming your identity or by other procedures determined by us.
    2. If we receive a request from a customer as described in the preceding paragraph and deem it necessary to respond to that request, we will correct, add or delete the personal information without delay.
    3. When we correct, add, or delete the personal information in accordance with the preceding paragraph, or when we decide not to correct, add, or delete such information, we will notify you without delay.
    4. The provisions of the preceding three paragraphs do not apply to cases in which we are not obligated to correct, add, or delete personal information under the Act on the Protection of Personal Information or other laws and regulations.

13. 13．Discontinuation of Use or Deletion of Personal Information

    1. If we receive a request from a customer that we discontinue using or delete his/her personal information (hereinafter, the discontinuation of use and deletion of personal information are referred to as "Discontinuation of Use, etc.") or discontinue providing personal information to a third party (hereinafter, the discontinuation of the provision of personal information to a third party is referred to as "Discontinuation of the Provision to a Third Party”) due to a violation of the Act on the Protection of Personal Information etc., for any of the following reasons, we will conduct the necessary investigation without delay, provided that we can confirm that the request is made by the customer him/herself:
       1. if the information is handled beyond the scope of the purpose of use (Discontinuation of Use, etc.);
       2. If the information is obtained by wrongful means (Discontinuation of Use, etc.);
       3. if the information is provided to a third party without the consent of the person to whom the personal information belongs and in violation of the Act on the Protection of Personal Information (Discontinuation of the Provision to a Third Party);
       4. if we no longer need to use the information (Discontinuation of Use, etc. or Discontinuation of the Provision to a Third Party);
       5. if an information leakage incident occurs (Discontinuation of Use, etc. or Discontinuation of the Provision to a Third Party);
       6. if there is a risk of harm to the rights or legitimate interests of the person to whom the personal information belongs (Discontinuation of Use, etc. or Discontinuation of the Provision to a Third Party).
    2. If, based on the results of the investigation described in the preceding paragraph, it is determined that there is validity to the request, we will discontinue use or discontinue providing the information without delay.
    3. When we decide to discontinue use or to discontinue providing it to a third party in accordance with the preceding paragraph, or when we decide not to discontinue use or to discontinue providing it to a third party, we will notify you without delay.
    4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to discontinue use or to discontinue providing it to a third party due to the significant costs involved, or if it is otherwise difficult to discontinue use or to discontinue providing it to a third party, and we can take alternative measures necessary to protect your rights and interests, we will take such alternative measures.

14. 14．Procedures for Requests for Disclosure, Correction, Deletion, Discontinuance of Use of Personal Information.

    If you wish to request us to disclose, correct, delete, or discontinue using your personal information, procedures below are required. The contact for inquiries regarding the disclosure of personal information disclosed to us through membership registration, applications, inquiries, transactions, etc. for each service provided by us is as described below:

    Contact for inquiries about personal information at Lumielina International, Inc.

    E-mail: info-g@bioprogramming-club.com

    • 1．How to Request

      To make a request for disclosure, correction, deletion, discontinuance of use of personal information, please send an application form specifying the desired response, and the necessary documents designated by us to the contact for inquiries about personal information in the preceding paragraph. *Please note that you will be responsible for postage.

    • 2．Documents Required for Request

      To make a request, the following documents are required in addition to the application form specifying the desired responses.

      1. Request by the person to whom the personal information belongs

         You must submit one of the following documents to confirm your identity.

         ・Certificate of residence (issued within one month of the date of issue and not containing an individual number (“My Number”))

         ・Copy of passport (valid and showing current address)

         ・Copy of driver's license (valid and issued by the Public Safety Commission of each prefecture)

         ・Copy of insurance card (valid)

         ・Copy of pension book

         ・Copy of alien registration card

      2. Request by Proxy

         You must submit the following documents (all of the following of A and one item from B) to verify the authority of the proxy.

         Ａ　All of the following documents

         ・Certificate of residence of the person to whom the personal information belongs (issued within one month of the date of issue)

         ・Letter of proxy. However, if the proxy is a legal representative, one of the following documents in lieu of a letter of proxy that can prove his/her authority; copy of family register, copy of part of family register, certificate from family court, or certificate of registered matters (issued within one month of the date of issue)

         ・Certificate of seal registration of the person’s seal used to create the letter of proxy. However, this is not required if the proxy is a legal representative.

         Ｂ　One item of the following:

         ・Copy of passport of the proxy (valid and showing current address)

         ・Copy of driver's license of the proxy (valid and issued by the Public Safety Commission of each prefecture)

         ・Copy of insurance card of the proxy (valid)

         ・Copy of pension book of the proxy

         ・Copy of alien registration certificate of the proxy

      3. Notes

         Please follow the below instructions. Otherwise, we may refuse to accept your documents.

         ・If the document contains a legal domicile (Honsekichi) or individual number (“My Number”), please redact them so that they are not shown.

         ・If the document has a statement on the reverse side, please send the reverse side as well.

    • 3．Handling Fee

      A fee of 1,000 yen (including consumption tax) will be charged for each request for notification of the purpose of use and disclosure of personal data held by us. In addition, the person making the request must bear the cost of communication (data fees) and postage of required documents when making the request to us. Please remit the handling fee to the account designated by us. Please note that bank transfer fees are the responsibility of the person making the request.

    • 4．We will respond to you in writing or by e-mail after confirming your identity or the authority of your proxy.

      We will endeavor to respond promptly, but please note that it may take some time for us to respond to your inquiry in order to ensure the accuracy of our response.

15. 15．Continuous Improvement of Personal Information Protection Management System and Structure

    We will continuously review and improve our management system and structure for the protection of personal information.

    If we make any changes to this Privacy Policy that are necessary for this purpose, the revised Privacy Policy shall become effective from the time it is posted on this website, unless otherwise specified by us.

16. 16．Businesses Handling Personal Information

    Ginza Yamato Building, 7-9-17 Ginza, Chuo-ku, Tokyo

    Lumielina International, Inc.

    President and Representative Director Mitsuo Chiba

　　　　　　　　　

This document is an English translation of the original Japanese version for reference purposes only. In the event of any discrepancy between the original Japanese version and this English translation, the original Japanese version shall prevail as the official authoritative version.